Technology
'An issue of availability': Expert says Microsoft user data remains safe during widespread outage
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Carlos Mendoza
Carlos Mendoza
Bureau Chief · Buffalo, NY
Carlos Mendoza is a seasoned journalist with over 15 years of experience covering local government and politics in Western New York. A graduate of the University at Buffalo, he previously worked as a political reporter for the Buffalo News, where he became known for his insightful analysis and in-depth investigative pieces. Carlos has a passion for shining a light on the issues that affect Buffalo's communities most.
More from Carlos →Bureau Chief · Friday, November 13, 2026 at 3:34 AM · 1 min read
BUFFALO, N.Y. (WIVB) — Widespread outages across several Microsoft platforms, including Outlook and the company’s AI agent Copilot, sent some local businesses and organizations scrambling in the middle of the workday Thursday. "Really, the calls started coming in from Western New York businesses right around lunchtime, and it was a lot of complaints of Outlook [...]
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